The main purpose of the role is to win new listings and gain new rental instructions to drive lettings market share within the Northamptonshire, Milton Keynes and Buckinghamshire areas.

The Michael Graham Group consists of Michael Graham Estate Agents, the regions’ number one Estate Agency selling and letting the finest properties across 8 counties, and Central London, also Mustard Homes selling properties across the Milton Keynes and Towcester areas. With a total of 17 offices, you will be joining a busy department.

You will have a pro-active and entrepreneurial approach to winning new business always searching for the next opportunity. You will build a strong rapport with our Estate Agency and Financial Service teams to increase referral activity and you will build and maintain a comprehensive client and investor database. You will also have excellent industry knowledge alongside a strong knowledge of the geographical area.

In this Lettings Instructions Manager role, day to day you can expect include:

• Identifying and maximising business opportunities
• Carrying out Lettings Valuations and Listings
• Booking property viewings and registering applicants
• Delivering exceptional customer service over the phone and face to face
• Working towards and achieving personal and branch targets
• Giving directive to the required branches and educating them on lettings processes
• Negotiating and agreeing tenancies
• Representing the company in a professional manner
• Building strong relationships with local property owners
• Adhere to the Property Ombudsmen Code of Practice and stay informed with relevant industry legislation

Skills and experience required:

• Lettings experience -preferably already a Lister, Valuer or a Senior Lettings Negotiator looking for progression
• Able to generate new business in a target driven environment
• Outstanding customer care / customer service experience
• The ability to prioritise workload and deadlines competently is essential
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)
• A Full UK driving licence

What’s in it for you as a Lettings Instructions Manager?

• Full support and training to become ARLA qualified
• Competitive basic salary with uncapped commission (Post Probation)
• Car Allowance

Please complete the form below to initiate the application process. You will also be able to upload a CV if applicable.