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Alex Mitchell
Written by Alex Mitchell 23rd May 2018

General Data Protection Regulation: Michael Graham Privacy Policy

At Michael Graham we are committed to protecting your privacy and security. When you choose us as your estate or letting agent you entrust us with valuable personal details including your name, email address and telephone numbers. You need to feel confident that your information is safe in our hands.


A new law on personal data - the General Data Protection Regulation - comes into force on May 25th and will change the rules governing how companies can communicate with the public. From this date, it will become illegal for businesses to contact you without your express permission. If you decide to ‘opt in’ to marketing communication, you can specify whether you prefer to be reached by phone, text, email or post.


At Michael Graham, transparency and trust are core values. We aim to contact every customer on our database to explain the impending change to the law and what it means to them. Keeping your personal information safe is our number one priority and all Michael Graham staff receive data protection training. We have a set of detailed data protection procedures which are followed when handling personal data and we constantly review what information we hold and delete what is no longer required. We are proud of the relationships we build with our customers and you can rest assured that we will only ever share your personal data with a third party with your consent.


To see how we process and store your data, please refer to the privacy policy on our website at michaelgraham.co.uk/privacy policy. You can always get in touch with any questions or concerns by emailing Alex Mitchell at dpo@michaelgraham.co.uk. You can also reach us by post at Michael Graham Head Office, 22 High Street South, Olney, MK46 4AA.